What type of connection do I need to use a VoIP service? (0)

To use VoIP you must have a high-speed Internet connection such as cable or DSL.

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Will I be able to use the existing phone jacks in my house? (0)

No. The phone plugged into the ATA supplied by your service provider is the one which will ring. However, there are ways to wire the ATA into your existing wiring and make the phone jacks active again. At this time, most VoIP service providers do not support this type of setup.

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Do I have to sign a contract to use a VoIP service? (0)

In general, most VoIP service providers do not require a contract to be signed. Often times the service can be terminated by the customer at any time without any cancellation fees. However, most providers will charge a fee if the ATA they sent you is not returned in a given amount of time. It is a good idea to get more information from the provider you plan on going with.

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How many minutes are included with my VoIP plan? (0)

The number of minutes included with a VoIP plan vary by the service provider. Like cell phones, there are many different packages available. The plan you choose should be the one that best matches your calling behavior.

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What does the acronym VoIP stand for? (0)

VoIP is an acronym for Voice Over Internet Protocol. This simply means routing phone calls over the Internet.

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Why get VoIP? (0)

VoIP is much less expensive than a typical landline phone plan. Most VoIP plans range in price from $15 to $30 and include local and long distance calls. In addition, many VoIP plans include enhanced features that most landline plans charge extra for. These enhanced features include: call waiting, caller ID, call forwarding, 3-way calling, and voicemail.

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